Contact

We apologize for any inconvenience caused by the delay in receiving your order. To assist you promptly, please provide us with your order number and contact information through our customer support portal or by reaching out to our customer service team directly at KORAK BD. Our dedicated team will investigate the status of your order and provide you with an update on its whereabouts as soon as possible. Your satisfaction is our priority, and we appreciate your patience and understanding.

We understand the importance of timely delivery and strive to accommodate our customers' needs as much as possible. While our standard delivery services may be affected during public holidays, we do offer special arrangements for certain holidays. Please refer to our delivery information page or contact our customer service team at KORAK BD. for specific details regarding delivery schedules during public holidays. Rest assured, we are committed to providing the best service possible and will do our utmost to meet your delivery requirements.

To check if we deliver to your postcode, simply enter it during the checkout process or use our postcode checker tool available on our website. Our delivery service covers a wide range of areas, but some postcodes may fall outside our delivery network. If you encounter any issues or have specific inquiries regarding delivery to your postcode, please don't hesitate to reach out to our customer service team at KORAK BD. We're here to assist you in any way we can.

While we strive to provide next-day delivery whenever possible, availability may vary depending on factors such as your location, product availability, and the time of day you place your order. To check if next-day delivery is available for your order, simply proceed to the checkout and select the delivery options available for your area. Alternatively, you can contact our customer service team at KORAK BD for assistance in determining the fastest delivery option for your specific order. We're dedicated to ensuring your order arrives as quickly and efficiently as possible.

In some cases, a signature may be required upon delivery to ensure the safe receipt of your order. However, the need for a signature can vary depending on the courier service used, the value of the items being delivered, and your location. During the checkout process, you'll have the option to specify delivery instructions or preferences, including whether a signature is required. If you have specific concerns or instructions regarding the delivery of your order, please feel free to contact our customer service team at, and we'll be happy to assist you further.